As bankers and financial advisors we must develop systems, policies and facilities that meet the every changing needs of people living with dementia, allowing independence to access and manage their money without fear of financial abuse.  Creating a dementia friendly bank will require training, education - and looking at their world through a different lens.

In my office there is a framed print of Nelson Mandela's famous quote "It always seems impossible until IT'S DONE".  I believe hospitals have procrastinated long enough in becoming dementia friendly and the urgency to GET IT DONE is now.