Better Communication in Dementia Care

Turn everyday conversations into opportunities for connection.

Communication is the heart of caregiving. For people living with dementia, even everyday conversations can feel overwhelming when messages are rushed, unclear, or delivered without sensitivity. This course helps care partners and teams move beyond correction toward empathy—learning how to listen actively, simplify interactions, and create moments of calm and understanding.

Series Focus

• Techniques for building trust through tone, body language, and eye contact

• Approaches for using short, simple phrases that reduce confusion

• Skills to recognize when communication is breaking down—and how to adjust

• Tools for connecting with empathy instead of correction

Featured Video

Meet Monica, a former teacher living with mild cognitive impairment and moderate memory loss, who shares how fast or loud communication can feel overwhelming—and what truly helps her stay engaged.

What’s Included

• Professionally designed PowerPoint deck for group facilitation

• Facilitator guide with step-by-step instructions

• Participant handout and quick reference tip sheet

• Knowledge quiz for skill reinforcement

• Customizable certificate of attendance