Better Communication in Dementia Care

Practical strategies to build trust, ease anxiety, and strengthen connections.

Better Communication

Turn everyday conversations into opportunities for connection.

Communication is the heart of caregiving. For people living with dementia, even everyday conversations can feel overwhelming when messages are rushed, unclear, or delivered without sensitivity. This course helps care partners and teams move beyond correction toward empathy—learning how to listen actively, simplify interactions, and create moments of calm and understanding.

Series Focus

  • Techniques for building trust through tone, body language, and eye contact

  • Approaches for using short, simple phrases that reduce confusion

  • Skills to recognize when communication is breaking down—and how to adjust

  • Tools for connecting with empathy instead of correction

Investing in this series allows you to help others understand what it feels like to live with dementia, and share strategies that come from the experts - those with the lived experience.  The best part?  10% of your purchase is donated directly to Dementia Action Alliance, our partner in producing videos of the lived experience!


What’s Included

  • Professionally designed PowerPoint deck for group facilitation

  • Facilitator guide with step-by-step instructions

  • Participant handout and quick reference tip sheet

  • Knowledge quiz for skill reinforcement

  • Customizable certificate of attendance

Featured Video

Meet Monica, a former teacher living with mild cognitive impairment and moderate memory loss, who shares how fast or loud communication can feel overwhelming—and what truly helps her stay engaged.

MonicaCommuication (1)

Purchase Options

Better Communication Series

What's Included:

A complete training package focused on communication in dementia care.

  • Facilitator guide

  • PowerPoint deck & video

  • Participant handout

  • Knowledge quiz

  • Certificate template

  • 10% donated to Dementia Action Alliance

Perfect for organizations looking to focus on a single, high-impact area of dementia care

$265 Single Price

Full Series Bundle (Save 15%)

Comprehensive Training for Your Entire Team

Best value for organizations looking to elevate care across all dimensions of dementia education.

What’s Included:

  • All six courses in the series:

    • Life Engagement & Activities
    • Assisting with Bathing
    • Dining and Nutrition
    • Improving the Care Process
    • Stress Reactions
    • Better Communication

  • Complete package of facilitator guides, handouts, quizzes, and certificates

  • Empathy-building videos featuring lived experiences

  • Flexible use across staff development, onboarding, or community education

  • Save $240 when you bundle

  • 10% donated to Dementia Action Alliance

$1,350 Bundle Price