Join us in 2021 as AGE-u-cate continues on a Virtual Road Trip around the globe to empower and ignite participants by learning from innovators, change agents and creative minds in the dementia care space!
Our next stop is…

Becoming the Best Place To Be: Elevating the Human Experience in Senior Living
This session examines human experience in senior living communities through the eyes of those who live there, the residents, as well as professionals in the field. Guided by The Beryl Institute's Experience Framework, participants will gain insights and recommendations for creating senior living environments that honor resident choice, foster validation and empowerment and represent “the best place to be” for older adults.
Wednesday, October 20, 2021
1:00 p.m. U.S. Central Time

Stacy Palmer
Senior Vice President & COO of The Beryl Institute

Stacy Palmer is a visionary thinker and pragmatic strategist who has been a critical leader in the rapid expansion of patient experience as a central conversation in healthcare. Through her role as Senior Vice President & COO at The Beryl Institute she has helped extend the focus on patient experience into a true global movement. With a commitment to gather, understand and integrate insights and ideas from the Institute community, she has helped establish a resource library of proven practices and research sharing how healthcare organizations around the globe are creating positive experiences for patients, family members and caregivers.

She has co-authored numerous white papers, is a regular contributor to the Patient Experience Blog and stays connected to the work on the front lines of care through visits to healthcare organizations, sharing their experience journeys through the On the Road series.

 

See past Virtual Road Trips and other related recordings here on our YouTube™ Channel