Serenity Engage and AGE-u-cate Training Institute Form a Powerful Partnership

New Partnership Allows Providers, Families, and Care Teams to Receive Real-Time Education to Help Care for Elderly Populations

DENVER, CO / ACCESSWIRE / February 23, 2022 / Serenity Engage, a HIPAA-compliant communication platform for senior living, hospice, and home care to streamline care coordination, announces their partnership with AGE-u-cate Training Institute, a global company devoted to providing quality, innovative and research-based aging and dementia training.

The aging population is rising by leaps and bounds. By 2040 it is predicted that one in five Americans will be age 65 or older, up from about one in eight in 2000 according to the Urban Institute, a nonprofit research organization. As a result, the demand for quality care of aging loved ones is climbing steadily. Education and communication are important to understanding the true need for collaboration across improving senior care. Those that care for our elders deserve the support and tools they need to continue providing the best senior care possible through available resources driving improved quality care.

“We’re delighted and honored to be working in partnership with Serenity Engage to ignite a change for advancing and improving elderly service offerings,” said Pam Brandon, CEO and founder of AGE-u-cate Learning Institute. “The demand for quality care for aging loved ones only continues to increase. Our elderly population deserves the highest level of compassion, care and respect, and we look forward to working with Serenity Engage to further educate our collective audiences.”

“Connecting and communicating knowledge further bridges the gap between a care team and the family members of the senior they care for,” said Katherine Wells, CEO and founder of Serenity Engage. “We’re excited to expand our service offerings by promoting and providing access to AGE-u-cate’s high-impact caregiver education program. It’s important for caregivers to understand and be able to communicate with the families that need and depend on their assistance in looking after their loved one.”

AGE-u-cate Training Institute focuses on developing and delivering the training needed by senior care staff through supporting and well educating them in their job roles. In doing so, caregivers are better equipped and able to care for the elderly in the best way they know how. The more people know about someone and their situation, the better equipped and informed they are to act best on that person’s behalf.

This partnership allows Serenity Engage to share specific AGE-u-cate training and educational content through their platform, enabling customers to have ‘just in time’ training at their fingertips. Additionally, Serenity Engage customers receive a 10% discount on the AGE-u-cate course catalog by visiting serenity.ageucate.com.

Founded in 2020, Serenity Engage brings care teams, family, and provider partners together on a single, secure HIPAA-compliant communication platform to establish a foundation of trust from day one. By consolidating communications between all providers and family members onto one platform, Serenity Engage streamlines care coordination, lowers costs, and improves caregiver retention. The platform has been proven to optimize senior care community operational efficiencies, resulting in savings of more than $75,000 per year and increasing census by more than 15 percent.

To learn more about Serenity Engage, visit: https://serenityengage.com/

About Serenity Engage

Serenity Engage is a secure, collaborative group messaging platform that connects everyone providing care to older adults through a mobile and web collaboration platform. The HIPAA-compliant platform fosters enhanced communication and collaboration between everyone involved in a senior’s care – including families and care teams. Senior care facilities, families and providers use Serenity Engage to strengthen relationships between care teams and families, and increase provider productivity, improve patient quality and offer families greater peace of mind regarding their loved ones. Engage with Serenity at serenityengage.com

Media Contact:
Kyla Ludwig
York IE
kyla@york.ie

SOURCE: Serenity Engage

AGE-u-cate Training Institute Offers Over Fifty Compassionate Touch® Scholarships to Support Long-term Care Providers, Elders and Care Partners 

BEDFORD, TX – June 1, 2020 – AGE-u-cate Training Institute, a global company devoted to providing quality, innovative and research-based aging and dementia training, is expressing their gratitude to long term care providers, their elders and staff, by offering The Touching Moments Scholarship Award Program, covering 100% of training for its cutting-edge Compassionate Touch® program, a total gift of over $30,000.   

Compassionate Touch® is an evidence-informed approach combining effective skilled touch techniques together with specialized communication that has proven to ease stress, anxiety, behaviors and reduce the use of anti-psychotic medications, improving the quality of life and quality of care for elders, especially those living with dementia. Age-u-cate has trained thousands of coaches within hundreds of organizations to bring this easytouse, holistic approach to person-centered care and create culture change by tapping into the power of human touch and human connection.   

The Touching Moments Scholarship Program will award 51 organizations, one from each state and the District of Columbia to receive training that will designate them as a Certified Compassionate Touch® Community.   

Recipients may be from Nursing Homes, Assisted Living, Assisted Living with Memory Care, Home Care Providers or Hospice Providers. Application forms are available at ageucate.comApplications will be accepted until July 31, 2020. We will begin announcing award recipients from each state beginning August 10, 2020. 

“We are excited to have the opportunity to give back to our amazing care providers, elders and staff during this unprecedented and challenging time of the pandemic”, said Pam Brandon, AGE-u-cate’s President and Founder.  “The transformative power of human connection and touch is needed now more than ever.  Compassionate Touch has proven benefits for our elders, especially those living with dementia and at end of life, but also for care partners and their families.  We know that when Compassionate Touch is implemented and used, its benefits are amazing.”   

The Touching Moments Scholarship Award entitles recipients to become a Compassionate Touch® Certified Community.  A Certified Community license allows three persons from each organization to take comprehensive online Certified Coach  

 Training, allowing them to teach other staff members and champion the program within their organization.  AGE-u-cate supports Coaches with online resources, videos, newsletters, and educational webinars.  Once a community or organization has met the training and implementation requirements, it is designated as a Compassionate Touchâ Certified Community.   

Through this program, we want to highlight the incredible work of our healthcare heroes across the country.  “We want to hear about their Touching Moments, positive stories and showcase the exemplary work of those devoted to caring for our elders”, added Brandon.  “In the midst of so many challenges, we want to share with others all the good being done day in and day out that are changing lives.” 

“The staff enjoyed the training and were excited to work with some of the residents we knew would benefit. The activities department took a huge role in working with the residents and using Compassionate Touch® to help decrease anxiety. Actually, we are using it even more now as residents are cooped up and feeling a loss of control.” Katie-LNHA, North Carolina 

About AGE-u-cate Training Institute
As a leader in developing and delivering innovative and impactful aging and dementia training since 2014, AGE-u-cate’s Dementia Live®, and Compassionate Touch® programs are implemented in over 800 nursing homes, assisted living and memory care settings, homecare and hospice organizations, universities and community based organizations across the US, Canada and Australia.  Thousands of AGE-u-cate trained Coaches are championing these innovative and effective person-centered care programs that create culture change, enhance the well-being and improve the quality of life and quality of care for elders.  For more information visit AGEucate.com. 

 

 

 

 

Compassionate Touch® Year-End Results for North Carolina Civil Monetary Penalty Project Funded by the Centers for Medicare and Medicaid Services

CMS Funds Year 2 of Compassionate Touch Project beginning March 1, 2020

Atlanta, GA & Bedford, TX – AGE-u-cate Training Institute (www.AGEucate.com) has completed year one of the Civil Monetary Penalty funded project awarded by  the Centers for Medicare and Medicaid Services to help 66 North Carolina Nursing homes to improve care to residents with dementia.

The project is titled “Compassionate Touch: A Practical, Non-Pharmacological Approach to Ease Behavioral Symptoms, thereby Supporting Nursing Homes’ Efforts to Minimize the Use of Antipsychotic Medications for Dementia-related Behaviors.”

Compassionate Touch® is an approach combining skilled touch and specialized communication shown to prevent behavioral expression in people with dementia and reduce job stress in care-partners.

The goal of this project was to equip staff working in 66 North Carolina nursing homes with practical skilled touch techniques to incorporate in daily care routines. Compassionate Touch training was also conducted for North Carolina state surveyors, long-term care ombudsman, and the North Carolina Quality Improvement Organization.

66 North Carolina nursing homes received in-person training across all regions of the state.  A total of 197 sessions were completed and 2,090 staff received the Compassionate Touch training.

AGE-u-cate is pleased to report the following data results from this project:

  • Reported 28.5% decrease in physical behavior with residents living with dementia, exceeding the expected outcome of 10% reduction.
  • Reported 28.2% decrease in verbal behaviors toward others in residents living with dementia, exceeding the expected outcome of 10% reduction.
  • Reported 24.2% decrease in the presence of other behavioral symptoms not directed towards others, exceeding the expected outcome of 10% reduction.
  • Reported 22.8% decrease in presence and frequency of rejection of care, exceeding the expected outcome of 10% reduction.
  • In addition, changes in antipsychotic medication usage reported an 18% reduction.

Feedback from staff included the following comments:

  • Resident is less combative when performing CT prior to giving care
  • Three psychotropic medications have been discontinued and significantly reduced
  • We have a resident that yells out most of the day.We have started using CT with her, and after about 15 minutes she becomes very relaxed and quiet.
  • We have a resident who constantly attempts to stand up from her chair and is a high risk for falls.Since CT has started, she has shown a decrease in falls and will sit much longer after CT is performed.
  • We are seeing a reduction in behaviors across the facility, not just in our target group.
  • One or our coaches was giving a hand rub to the resident and the feedback from the resident was amazing and intimate, as the resident shared a nice smile in appreciation.

“We have been honored to support the long-term care culture change initiatives in North Carolina through this project.  The researched benefits of Compassionate Touch to reduce anxiety, loneliness and isolation to name a few, and our findings through this project support the transformational power of human connection, especially for those living with dementia.  We look forward to continuing our work in North Carolina,” stated Pam Brandon, AGE-u-cate’s President and Founder.

About AGE-u-cate Training Institute
AGE-u-cate Training Institute develops and delivers innovative, research-based aging and dementia training programs for professional and family caregivers.  Training is delivered across the United States and internationally in long term care communities, hospitals, in-home, hospice,community-based organizations and universities.

AGE-u-cate contact:  Mary Petersen, Manager of Client Engagement
817.857.1157 x 204, mary.petersen@ageucate.com

NC Department of Health and Human Services contact:  Becky Wertz, Section Chief Division of Health Service Regulation, Nursing Home Licensure and Certification Section   919.855.4580, becky.wertz@dhhs.nc.gov

 

AGE-u-cate® Training Institute Collaborates with Elderwerks in opening Chicago Training Center

Bedford, TX and Palatine, IL – AGE-u-cate Training Institute (www.AGEucate.com) is pleased to announce a collaboration with Elderwerks Educational Services (www.elderwerks.org) in opening it’s Chicago training center.

“We are excited to be working with Elderwerks, as we have a shared mission to improve the lives of older adults and their care partners,“ said Pam Brandon, AGE-u-cate’s President and Founder, “in addition, we are happy to have another centrally located training venue, in addition to Dallas/Fort Worth,  that is easily accessible from all areas of the country.”

Elderwerks Educational Services is a not-for-profit organization whose mission is to provide older adults, seniors, and families information, referrals and guidance for senior living, home care and support services to help make appropriate decisions.  This includes education and training for professional and family members.  “Our team is thrilled to be working with AGE-u-cate, as we see education and training as essential to meeting the growing needs of professionals and families in caring well for our older adults,” commented Jennifer Prell, Elderwerks President and Founder.

About AGE-u-cate® Training Institute   
AGE-u-cate Training Institute develops and delivers innovative, research-based aging and dementia training programs for professional and family caregivers.  Training is delivered across the United States and internationally in long term care communities, hospitals, in-home, hospice, and community-based organizations as well as universities.

AGE-u-cate contact:  Michelle Terry, Marketing Manager; 817.857.1157 x 214 michelle.terry@ageucate.com

Elderwerks contact:  Jennifer Prell, President;  847-462-0885;  Jennifer.Prell@elderwerks.org

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James L. West Center for Dementia Care launches collaboration with AGE-u-cate Training Institute

James L. West Center for Dementia Care launches collaboration with AGE-u-cate Training Institute to be the exclusive provider of Dementia Live® and Compassionate Touch® Training in North Texas areas

(Fort Worth, Texas) – James L. West Center for Dementia Care is pleased to announce an exclusive collaboration with AGE-u-cate® Training Institute, a leading provider of dementia programming created to transform attitudes and actions.

The collaboration provides the James L. West Center for Dementia Care– North Texas’ expert in dementia care – exclusive rights to provide AGE-u-cate® training for a defined 107 county area expanding from North Texas west to the panhandle and plains regions. The agreement provides an exclusive training area for the West Center and the opportunity for non-profit and for-profit healthcare organizations in the defined service area the ability to contract exclusively with James L. West for both the Dementia Live® and Compassionate Touch ® training programs.

With the goal of improving understanding of dementia and the quality of care provided to persons living with dementia related illnesses, the West Center is eager to build relationships with long-term care providers across the state.

Cheryl Harding, PhD, President/CEO of the James L. West Center, recognizes the collaboration’s potential. “Today there is an aging of the population and an ever increasing number of Americans facing a diagnosis of Alzheimer’s and other types of dementia. It’s critical that we prepare today’s and tomorrow’s health care professionals with soft skills and training that will more completely prepare them to meet the needs of the aging population and to face the challenges of dementia related illnesses.”
“Aging care is more and more becoming about dementia care, and stakeholders must collaborate to reach the needs of providers serving older adults,” said Pam Brandon President and Founder of AGE-u-cate® Training Institute. “We are thrilled to contract with the James L. West Center for Dementia Care to be our primary service provider in these counties, as our organizations have closely aligned missions and similarly high standards.”

Long-term care communities, hospitals, home care, hospice providers and other organizations both in the US and internationally can use the AGE-u-cate’s Dementia Live® and Compassionate Touch® for staff training and family education. To learn more and to calendar training contact Jaime Cobb, VP of Dementia and Caregiver Education at (817) 877-1199 ext. 199.

About AGE-u-cate® Training Institute
AGE-u-cate® Training Institute develops and delivers innovative, research-based aging and dementia training programs for professional and family caregivers. Training is delivered across the United States and internationally in long term care communities, hospitals, in-home, hospice, and community-based organizations as well as universities.

Contact: Mary Petersen, Manager of Strategic Projects 817.857.1157 x 204;
mary.petersen@ageucate.com

About James L. West Center
The West Center, a not-for-profit entity, has served those living with many types of dementia and their families, for the past 26 years. A major renovation completed two years ago implemented the results of the center’s ongoing evidenced based best practices. In addition to the 100 full-time residents, the West Center provides an extensive caregiver education program, respite care and a senior adult day program.

The James L. West Center is a Alzheimer’s certified nursing center that serves nearly 100 full-time residents and thousands more through respite, the senior adult day program and community outreach programs.

Contact: Jaime Cobb, VP of Dementia and Caregiver Education
817-877-1199 ext. 199
jcobb@jameslwest.org

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The Arbor Company to Host Dementia Live® Training for Cobb County First Responders

Cobb County, GA ― An estimated 5.8 million Americans have Alzheimer’s disease. By 2050, that number is expected to rise to nearly 14 million. With a rich background of working with seniors with Alzheimer’s disease and other types of dementia, The Arbor Company will host a dementia awareness training for Cobb County first responders, July 15-19. This Dementia Live® event will make Cobb County the first and currently only county in the state of Georgia to train its first responders in dementia awareness and education.

Dementia Live® is an innovative program designed by a team of dementia, sensitivity and awareness, and professional development experts from the nationally recognized AGE-u-cate® Training Institute headquartered in the Dallas/Fort Worth Metroplex.

Using specialized gear within a safe, experiential setting, Dementia Live® gives participants a real-life simulation of what it’s like to live with dementia ― including sensory changes and cognitive impairment.

“By going through this hands-on and interactive experience, we want to help educate our first responders on how best to adapt their approach when interacting with someone who may be living with dementia,” says Laura Ellen Christian, senior vice president of engagement and dementia training at The Arbor Company. “Our hope is that they leave with a greater awareness and understanding of dementia.”

The Dementia Live® program is the newest tool in the powerful arena of sensitivity awareness training being used for the booming number of direct care staff, family caregivers, healthcare professionals, and college and university students.

“We are at the crossroads of understanding aging and dementia; this understanding is not an option but a necessity for every member of our society. It is a worldwide phenomenon affecting every level of our society,” states Pam Brandon, president and founder of the AGE-u-cate Training Institute. “We must equip those who are caring for and serving our aging population to better understand their challenges. We are living in a fast-aging world.”

The Arbor Company Dementia Live® experience will take place July 15-19, 2019 at the Cobb County Safety Village. First responders who wish to register for the event, should contact their supervisors.

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About The Arbor Company:

The Arbor Company is an Atlanta-based operator of more than 40 independent living, assisted living and memory care communities, serving seniors in 11 states. With more than 30 years of dedication and experience, The Arbor Company strives to deliver the highest quality care and service to residents and their families. The company’s innovative Engaged Lifestyle program creates meaningful moments through structured activity programs and spontaneous interactions, filling each day with the right balance of purpose and fun. More information about The Arbor Company is available at www.ArborCompany.com. 

About Dementia Live®:

Dementia Live® is an innovative program designed by a team of dementia, sensitivity and awareness, and professional development experts from the nationally recognized AGE-u-cate® Training Institute headquartered in the Dallas/Fort Worth Metroplex. Information about Dementia Live® and other training programs offered by AGE-u-cate® Training Institute is available at www.AGEucate.com.

Minnesota DHS Civil Monetary Penalties Committee and CMS Award $250,000 for AGE-u-cate Dementia Live® Training

St. Paul, MN  & Colleyville, TX – AGE-u-cate Training Institute (www.AGEucate.com)

TheMinnesota Department of Human Services(MN-DHS), through its Nursing Facility Rates and Policy (NFRP) Division and theCMS (Centers for Medicare and Medicaid Services) have authorized the use of up to $ 250,000 in Civil Monetary Penalty (CMP) monies to help MinnesotaMedicaid-Certifiednursing facilities improve care to residents with dementia, by partnering with AGE-u-cate Training Institute.

The goal of thisproject is to implement a dementia training project for direct care and support staff to enhance the quality of life and/or quality of care for nursing facility residents with dementia.  The training will be provided by AGE-u-cate® Training Institute (ATI) through its Dementia Live® program.

Dementia Live® provides an interactive, experiential simulation program that promotes a unique “inside-out” perspective of cognitive and sensory impairment.

Selected nursing facilities may elect to receive training at one of two distinct participation levels.  Nursing facilities can access the Request for Proposals (RFP) and application at the online MN Nursing Facility Provider Portal, and applications must besubmittedbyJuly 1, 2019.

“There is an urgent need to better support persons living with dementia and we look forward to working with Minnesotanursing homes,” says Pam Brandon, AGE-u-cate’s President and Founder. “This program provides care partners witha deeper understanding and empathy for personsliving with dementia and empowers care partners with simpleand effective tools that can be put into care practicesimmediately.”

About AGE-u-cate Training Institute
AGE-u-cate Training Institute develops and delivers innovative, research-based aging and dementia training programs for professional and family caregivers.  Training is delivered across the United States and internationally in long term care communities, hospitals, in-home, hospice, and community-based organizations as well as universities.

AGE-u-cate contact:  Mary Petersen, Manager of Strategic Projects

817.857.1157 x 204;  mary.petersen@ageucate.com

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NICHE launches collaboration with AGE-u-cate

Nurses Improving Care for Healthsystem Elders (NICHE) is pleased to announce a collaboration with AGE-u-cate to help increase awareness of dementia and aging issues. NICHE will offer AGE-u-cate clients access to dementia-related webinars and family education resources for training events, in addition to teaching AGE-u-cate trainers how to implement the NICHE model. 

NICHE and AGE-u-cate will develop case studies about organizations that successfully integrate the NICHE and AGE-u-cate continuing education programs to improve quality of care for older adults with dementia. 

The goal of this collaboration is to develop and deliver aging and dementia training tools to our respective memberships to improve the quality of care nurses are providing to persons living with dementia. 

“Aging care is more and more becoming about dementia care, and stakeholders must collaborate to reach the needs of providers serving older adults,” said Pam Brandon President and Founder of AGE-u-cate® Training Institute. “We are thrilled to partner with NICHE, as our organizations have closely aligned missions.” 

Long-term care communities, hospitals, home care, hospice providers and other organizations both in the US and internationally integrate AGE-u-cate’s Dementia Live®, Compassionate Touch® and Flashback™programs for staff training and family education. 

About AGE-u-cate Training Institute AGE-u-cate Training Institute develops and delivers innovative, research-based aging and dementia training programs for professional and family caregivers. Training is delivered across the United States and internationally in long term care communities, hospitals, in-home, hospice, and community-based organizations as well as universities. 

Contact: Mary Petersen, Manager of Strategic Projects 817.857.1157 x 204; mary.petersen@ageucate.com 

About Nurses Improving Care for Healthsystem Elders (NICHE) NICHE is a nursing education and consultation program designed to improve geriatric care in healthcare organizations. The NICHE program of NYU Rory Meyers College of Nursing provides resources for nursing and interdisciplinary teams to achieve organizational goals for the care of older adult patients. Connect with NICHE on Facebook and LinkedIn.

Contact: Angela Kalmanash, Director of Sales and Marketing 212.998.5324 akalmanash@nyu.edu

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CMS CHICAGO REGIONAL OFFICE AWARDS AGE-U-CATE TRAINING INSTITUTE $687,904 FOR COMPASSIONATE TOUCH® TRAINING

Chicago, IL & Colleyville, TX – AGE-u-cate Training Institute (www.AGEucate.com) has been awarded $687,904 in Civil Monetary Penalty funding by the Centers for Medicare and Medicaid Services to help 140 Ohio nursing homes improve care to residents with dementia.

The three-year project is titled “Compassionate Touch®: A Practical Approach to Ease Behavioral Symptoms”. This project will directly benefit nursing home residents by providing non-pharmacological strategies, i.e. skilled touch techniques and specialized communication, which will strike at the underlying causes of negative, behavioral expression in participating residents: improving their overall quality of life.

Compassionate Touchâis an approach combining skilled touch and specialized communication shown to prevent behavioral expression in people with dementia and reduce job stress in care-partners.

“There is an urgent need to better support persons living with dementia and we look forward to working with Ohio nursing homes,” says Pam Brandon, AGE-u-cate’s President and Founder. “This program offers simple, yet effective tools for care partners to connect with, calm and comfort those they are caring for who are living with dementia”.

The Compassionate Touch® program was developed by Ann Catlin, OTR, LMT, a leading expert in the field of skilled touch in eldercare and hospice. Drawing on 30 years’ experience, Ann has guided professionals and organizations to rediscover ‘touch-as-medicine’ in person-centered dementia care.

 About AGE-u-cate Training Institute   

 AGE-u-cate Training Institute develops and delivers innovative, research-based aging and dementia training programs for professional and family caregivers.  Training is delivered across the United States and internationally in long term care communities, hospitals, in-home, hospice, and community-based organizations as well as universities.

 

AGE-u-cate contact:  Mary Petersen, Manager of Strategic Projects817.857.1157 x 204;  mary.petersen@ageucate.com

 

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CMS CHICAGO REGIONAL OFFICE AWARDS AGE-U-CATE TRAINING INSTITUTE $760,189 FOR DEMENTIA LIVE® TRAINING

Chicago, IL & Colleyville, TX – AGE-u-cate Training Institute (www.AGEucate.com) has been awarded $760,189.00 in Civil Monetary Penalty funding by the Centers for Medicare and Medicaid Services to help 140 Ohio nursing homes improve care to residents with dementia.

The three-year project is to improve the quality of care and quality of life of long-stay nursing home residents in Ohio who have dementia or dementia-related conditions.  This will be achieved with Dementia Live®, an experiential learning program simulating cognitive and sensory impairments, giving participants a real-life experience of living with dementia.

Through the Dementia Live® program, participants are empowered with new tools for improved communication skills and care practices that can be implemented as they go about their work in the nursing home.  These improved communication skills and care practices will ultimately help decrease resident behavioral symptoms that arise from dementia and dementia related conditions and will help increase resident well-being.

“There is an urgent need to better support persons living with dementia and we look forward to working with Ohio nursing homes,” says Pam Brandon, AGE-u-cate’s President and Founder. “This program provides care partners with a deeper understanding and empathy for persons living with dementia and empowers care partners with simple and effective tools that can be put into care practices immediately.”

About AGE-u-cate Training Institute   

 AGE-u-cate Training Institute develops and delivers innovative, research-based aging and dementia training programs for professional and family caregivers.  Training is delivered across the United States and internationally in long term care communities, hospitals, in-home, hospice, and community-based organizations as well as universities.

 

AGE-u-cate contact:  Mary Petersen, Manager of Strategic Projects 817.857.1157 x 204;  mary.petersen@ageucate.com

 

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