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The Arbor Company uses Dementia Live to create partnership with Shore Medical Center

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Industry

Healthcare

Challenge

The Arbor Company has 10 senior living communities in the state of New Jersey. In an ongoing effort to create partnerships that enhance the quality of life for those they serve, The Arbor Company seeks opportunities to collaborate through education.Through a relationship with Shore MedicalCenter located in Somers Point, NJ, ArborTerrace Marlton gathered with sister ArborCompany locations to train close to 100healthcare professionals providing care through the Shore Medial Center system.

Results

The partnership with ArborTerrace communities and Shore Medical Center garnered local media attention, bringing awareness to the need for ongoing education and the value of partnerships for quality of care.

Key Product

Dementia Live®

Increased Empathy
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Improved Partnership
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Increased Community Awareness

“Building partnerships is an important part of the ArborCompany culture. Through Dementia Live we are able to kickstart and improve relationships with community collaborators, keeping our mission at the center - to improve the health and well-being of our residents. One of the best ways to do this is by providing and participating in education opportunities with community care partners.”

Angel Allaire

VP of Engagement, The Arbor Company

picture of an office, with a few people working at desks

About The Arbor Company

The Arbor Company manages over 40 senior living communities across 11 states, offering independent living, assisted living, and memory care.  Arbor’s mission has always been to engage and enrich the health and spirit of their residents. For more than three decades, the Arbor Company has put residents and family members first. They honor individuality and provide personalized attention based on the unique preferences and experiences of those we serve.

Overview

Ryan Champion, Community Sales Director for Arbor Terrace Marlton identified an opportunity to deepen the relationship with Shore Medical Center. Through connection with Lisa DiTroia, Director of Auxiliary and Volunteer Services for Shore Medical Center, the two began a conversation to identify valuable ways to partner. With the Arbor Company’s reputation for providing excellence in dementia care and expertise in delivering experiential education through Dementia Live, Ryan and Lisa quickly identified Arbor staff offering this program for Shore Medical Center staff as the best next step in an ongoing quest of relationship building. The date was set for fall of 2023 and teams from both organizations began planning for the education event. 

Outcomes

The Arbor Company trained close to 100 healthcare professionals providing care through the Shore Medial Center system.

  • Employee Knowledge and Empathy: Participants in the Dementia Live event reported an increase in empathy for people living with dementia as well as improved understanding of stress triggers.

  • Improved Partnership: Through value-based connections, the Arbor Company communities developed a stronger partnership with Shore Medical Center. Leveraging education as the focal point of partnership dovetails with a mutual goal of increased quality of care for elders.

  • Increased Community Awareness: The partnership with Arbor Terrace communities and Shore Medical Center garnered local media attention, bringing awareness to the need for ongoing education and the value of partnerships for quality of care.Break up these sections with testimonial quotes or other highlights that reinforce your case study narrative.

“The experience was very eye-opening! Anyone that participates in this demonstration will assuredly walk away with a better understanding of what someone with dementia may be experiencing. This should help caregivers and the community at large better understand how to provide meaningful assistance.”
Staff Member, Shore Medical Center

Download the PDF version of this case study here.

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